Professional Development Session | How to Turn Toxic Conflict Into Collaborative Gold

How to Turn Toxic Conflict into Collaborative Gold

Conflict is a necessary part of innovation, agility, and collaboration. Associated with a negative connotation as something to be avoided, at its core, conflict is about passionate collaboration toward the best possible outcome.  What makes conflict complicated is our psychology, emotions, and needs.  A prerequisite to successfully leading others is our ability to lead ourselves, which starts with the agility to understand our feelings and the responsibility to meet our needs.  During this session, we will cover:

1. How our unmet needs for safety, security, and belonging can trigger feelings that drive unproductive conflict or peace-faking behaviors.
2. Identity core needs, emotional triggers, and behaviors that challenge our ability to work towards the best possible results. 
3. A framework for leading with empathy and compassion to mitigate unproductive emotions and conflict and foster psychological safety. 
4. Explore the dynamic and unrelenting interplay between our needs and feelings and how to integrate emotionally intelligent leadership into teams and organizations.  

Presenter: 

Massimo Backus 

Executive Coach and Leadership Development Consultant

Massimo is an executive coach and leadership development consultant who helps organizations transform their culture through the transformation of the leaders themselves.  Previously he was the head of global leadership development for a billion-dollar professional service firm.  He's the host of The Leadership Mind podcast, which spotlights leaders' stories of growth and transformation and how they let go of the beliefs that hold them back.  He will publish his forthcoming book on self-compassionate leadership in the Fall of 2023.  The book presents six core strategies to practice self-compassion and forever change the way you lead.